PC Support Technician

Alternative Job Titles for Computer User Support Specialists

• Computer Support Specialist
• Computer Tech (Computer Technician)
• Desktop Support Technician (Desktop Support Tech)
• Help Desk Analyst
• Help Desk Tech (Help Desk Technician)
• IS Tech (Information Systems Technician)
• IT Specialist (Information Technology Specialist)
• IT Support Specialist (Information Technology Support Specialist)
• IT Tech (Information Technology Technician)
• Technical Support Specialist

Job Tasks and Activities for Computer User Support Specialists

• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Collaborate with others to determine design specifications or details.
• Collaborate with others to resolve information technology issues.
• Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
• Conduct research to gain information about products or processes.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Develop training materials and procedures, or train users in the proper use of hardware or software.
• Document operational activities.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Evaluate utility of software or hardware technologies.
• Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
• Inspect equipment and read order sheets to prepare for delivery to users.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Install computer hardware.
• Install computer software.
• Maintain computer hardware.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Modify and customize commercial programs for internal needs.
• Modify software programs to improve performance.
• Monitor computer system performance to ensure proper operation.
• Oversee the daily performance of computer systems.
• Participate in staffing decisions.
• Prepare evaluations of software or hardware, and recommend improvements or upgrades.
• Provide recommendations to others about computer hardware.
• Provide technical support for software maintenance or use.
• Read documents to gather technical information.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
• Recommend changes to improve computer or information systems.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Resolve computer software problems.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Supervise information technology personnel.
• Teach others to use computer equipment or hardware.
• Test computer hardware performance.
• Test software performance.
• Train others in computer interface or software use.
• Update knowledge about emerging industry or technology trends.

Interests for Computer User Support Specialists

• Conventional
  Following procedures and regulations to organize information or data, typically in a business setting.
• Realistic
  Designing, building, or repairing equipment, materials, or structures, engaging in physical activity, or working outdoors.
• Investigative
  Studying and researching scientific subjects and human behavior.

Skills for Computer User Support Specialists

In order of importance

• Reading Comprehension
  Reading work-related information.
  Importance: 75/100
• Speaking
  Talking to others.
  Importance: 75/100
• Active Listening
  Listening to others, not interrupting, and asking good questions.
  Importance: 75/100
• Critical Thinking
  Thinking about the pros and cons of different ways to solve a problem.
  Importance: 69/100
• Complex Problem Solving
  Noticing a problem and figuring out the best way to solve it.
  Importance: 66/100
• Writing
  Writing things for co-workers or customers.
  Importance: 63/100
• Judgment and Decision Making
  Thinking about the pros and cons of different options and picking the best one.
  Importance: 56/100
• Active Learning
  Figuring out how to use new ideas or things.
  Importance: 53/100
• Service Orientation
  Looking for ways to help people.
  Importance: 53/100
• Learning Strategies
  Using the best training or teaching strategies for learning new things.
  Importance: 53/100
• Social Perceptiveness
  Understanding people's reactions.
  Importance: 53/100
• Monitoring
  Keeping track of how well people and/or groups are doing in order to make improvements.
  Importance: 53/100
• Time Management
  Managing your time and the time of other people.
  Importance: 50/100
• Instructing
  Teaching people how to do something.
  Importance: 50/100
• Systems Analysis
  Figuring out how a system should work and how changes in the future will affect it.
  Importance: 50/100
• Operations Monitoring
  Watching gauges, dials, or display screens to make sure a machine is working.
  Importance: 50/100
• Troubleshooting
  Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
  Importance: 50/100
• Coordination
  Changing what is done based on other people's actions.
  Importance: 47/100
• Systems Evaluation
  Measuring how well a system is working and how to improve it.
  Importance: 47/100
• Quality Control Analysis
  Testing how well a product or service works.
  Importance: 47/100
• Operation and Control
  Using equipment or systems.
  Importance: 47/100
• Persuasion
  Talking people into changing their minds or their behavior.
  Importance: 41/100
• Negotiation
  Bringing people together to solve differences.
  Importance: 35/100
• Management of Personnel Resources
  Selecting and managing the best workers for a job.
  Importance: 35/100
• Operations Analysis
  Figuring out what a product or service needs to be able to do.
  Importance: 35/100
• Installation
  Installing equipment, machines, wiring, or computer programs.
  Importance: 31/100
• Mathematics
  Using math to solve problems.
  Importance: 31/100
• Programming
  Writing computer programs.
  Importance: 31/100
• Repairing
  Repairing machines or systems using the right tools.
  Importance: 28/100
• Equipment Maintenance
  Planning and doing the basic maintenance on equipment.
  Importance: 28/100
• Technology Design
  Making equipment and technology useful for customers.
  Importance: 25/100
• Equipment Selection
  Deciding what kind of tools and equipment are needed to do a job.
  Importance: 22/100
• Management of Material Resources
  Managing equipment and materials.
  Importance: 22/100
• Science
  Using scientific rules and strategies to solve problems.
  Importance: 19/100
• Management of Financial Resources
  Making spending decisions and keeping track of what is spent.
  Importance: 16/100

Knowledge for Computer User Support Specialists

In order of importance

• Computers and Electronics
  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  Importance: 98/100
• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  Importance: 78/100
• Telecommunications
  Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  Importance: 71/100
• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  Importance: 70/100
• Education and Training
  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  Importance: 68/100
• Mechanical
  Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  Importance: 67/100
• Engineering and Technology
  Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  Importance: 66/100
• Administration and Management
  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  Importance: 65/100
• Administrative
  Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  Importance: 61/100
• Communications and Media
  Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  Importance: 54/100
• Design
  Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
  Importance: 52/100
• Production and Processing
  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  Importance: 46/100
• Personnel and Human Resources
  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  Importance: 41/100
• Economics and Accounting
  Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
  Importance: 37/100
• Public Safety and Security
  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  Importance: 36/100
• Building and Construction
  Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
  Importance: 35/100
• Mathematics
  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  Importance: 28/100
• Sales and Marketing
  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  Importance: 27/100
• Law and Government
  Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  Importance: 26/100
• Philosophy and Theology
  Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
  Importance: 20/100
• Physics
  Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
  Importance: 17/100
• Psychology
  Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  Importance: 16/100
• Geography
  Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
  Importance: 14/100
• History and Archeology
  Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
  Importance: 9/100
• Chemistry
  Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
  Importance: 8/100
• Sociology and Anthropology
  Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
  Importance: 7/100
• Foreign Language
  Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
  Importance: 7/100
• Transportation
  Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  Importance: 7/100
• Therapy and Counseling
  Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
  Importance: 5/100
• Biology
  Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
  Importance: 2/100
• Medicine and Dentistry
  Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  Importance: 2/100
• Fine Arts
  Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
  Importance: 1/100

Physical Abilities for Computer User Support Specialists

In order of importance

• Oral Expression
  Communicating by speaking.
  Importance: 75/100
• Written Comprehension
  Reading and understanding what is written.
  Importance: 75/100
• Oral Comprehension
  Listening and understanding what people say.
  Importance: 75/100
• Written Expression
  Communicating by writing.
  Importance: 72/100
• Near Vision
  Seeing details up close.
  Importance: 72/100
• Speech Clarity
  Speaking clearly.
  Importance: 66/100
• Deductive Reasoning
  Using rules to solve problems.
  Importance: 66/100
• Information Ordering
  Ordering or arranging things.
  Importance: 66/100
• Problem Sensitivity
  Noticing when problems happen.
  Importance: 66/100
• Speech Recognition
  Recognizing spoken words.
  Importance: 66/100
• Inductive Reasoning
  Making general rules or coming up with answers from lots of detailed information.
  Importance: 60/100
• Fluency of Ideas
  Coming up with lots of ideas.
  Importance: 53/100
• Perceptual Speed
  Quickly comparing groups of letters, numbers, pictures, or other things.
  Importance: 50/100
• Category Flexibility
  Grouping things in different ways.
  Importance: 50/100
• Selective Attention
  Paying attention to something without being distracted.
  Importance: 50/100
• Finger Dexterity
  Putting together small parts with your fingers.
  Importance: 50/100
• Flexibility of Closure
  Seeing hidden patterns.
  Importance: 47/100
• Visualization
  Imagining how something will look after it is moved around or changed.
  Importance: 47/100
• Originality
  Creating new and original ideas.
  Importance: 47/100
• Far Vision
  Seeing details that are far away.
  Importance: 44/100
• Time Sharing
  Doing two or more things at the same time.
  Importance: 44/100
• Arm-Hand Steadiness
  Keeping your arm or hand steady.
  Importance: 44/100
• Memorization
  Remembering words, numbers, pictures, or steps.
  Importance: 41/100
• Manual Dexterity
  Holding or moving items with your hands.
  Importance: 41/100
• Mathematical Reasoning
  Choosing the right type of math to solve a problem.
  Importance: 41/100
• Speed of Closure
  Quickly knowing what you are looking at.
  Importance: 35/100
• Number Facility
  Adding, subtracting, multiplying, or dividing.
  Importance: 31/100
• Visual Color Discrimination
  Noticing the difference between colors, including shades and brightness.
  Importance: 31/100
• Control Precision
  Quickly changing the controls of a machine, car, truck or boat.
  Importance: 28/100
• Wrist-Finger Speed
  Making fast, simple, repeated movements of your fingers, hands, and wrists.
  Importance: 28/100
• Static Strength
  Lifting, pushing, pulling, or carrying.
  Importance: 25/100
• Extent Flexibility
  Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
  Importance: 22/100
• Trunk Strength
  Using your lower back and stomach.
  Importance: 22/100
• Auditory Attention
  Paying attention to one sound while there are other distracting sounds.
  Importance: 22/100
• Multilimb Coordination
  Using your arms and/or legs together while sitting, standing, or lying down.
  Importance: 22/100
• Dynamic Strength
  Exercising for a long time without your muscles getting tired.
  Importance: 16/100
• Response Orientation
  Quickly deciding if you should move your hand, foot, or other body part.
  Importance: 16/100
• Reaction Time
  Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
  Importance: 16/100
• Rate Control
  Changing when and how fast you move based on how something else is moving.
  Importance: 16/100
• Hearing Sensitivity
  Telling the difference between sounds.
  Importance: 16/100
• Depth Perception
  Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
  Importance: 16/100
• Gross Body Coordination
  Moving your arms, legs, and mid-section together while your whole body is moving.
  Importance: 10/100
• Stamina
  Exercising for a long time without getting out of breath.
  Importance: 10/100
• Explosive Strength
  Jumping, sprinting, or throwing something.
  Importance: 6/100
• Spatial Orientation
  Knowing where things are around you.
  Importance: 3/100
• Gross Body Equilibrium
  Keeping your balance or staying upright.
  Importance: 3/100

Tools and Technology used by Computer User Support Specialists

• Hard disk arrays
• Floppy disks
• Punches or nail sets or drifts
• Tape arrays
• Special purpose telephones
• Wire lug crimping tool
• Screwdrivers
• Network analyzers
• Mainframe computers
• Computer tool kits
• Notebook computers
• Reflectometers
• Desktop computers
• Power meters
• Web platform development software
  • AJAX
  • Apache Struts
  • Apache Tomcat
  • Cascading style sheets CSS
  • Django
  • Drupal
  • Dynamic hypertext markup language DHTML
  • Enterprise JavaBeans
  • Ext JS
  • Extensible hypertext markup language XHTML
  • Google Angular
  • Hypertext markup language HTML
  • JavaScript
  • JavaScript Object Notation JSON
  • LAMP Stack
  • Microsoft ASP.NET
  • Microsoft ASP.NET Core MVC
  • Microsoft Active Server Pages ASP
  • Node.js
  • Oracle JavaServer Pages JSP
  • PHP
  • Ruby on Rails
  • Spring Framework
• Data base user interface and query software
  • Amazon Redshift
  • Amazon Web Services AWS software
  • Blackboard software
  • Data entry software
  • Database software
  • FileMaker Pro
  • Lucid IQ CMP
  • Microsoft Access
  • Microsoft SQL Server
  • MySQL
  • Oracle Database
  • Oracle JDBC
  • ServiceNow
  • Software asset management SAM software
  • Structured query language SQL
  • Transact-SQL
  • Yardi software
  • iPro
• Operating system software
  • Apple iOS
  • Apple macOS
  • Bash
  • Cisco IOS
  • Event log monitor software
  • Google Android
  • Hewlett Packard HP-UX
  • Job control language JCL
  • KornShell
  • Linux
  • Microsoft Windows
  • Microsoft Windows Pre-installation Environment
  • Microsoft Windows Server
  • Operating system monitoring software
  • Operating system software
  • Oracle Solaris
  • Red Hat Enterprise Linux
  • Shell script
  • UNIX
  • UNIX Shell
  • Ubuntu
• Development environment software
  • Adobe ActionScript
  • Apache Ant
  • Apache Kafka
  • Apache Maven
  • C
  • Common business oriented language COBOL
  • Eclipse IDE
  • Integrated development environment IDE software
  • Microsoft .NET Framework
  • Microsoft Azure software
  • Microsoft PowerShell
  • Microsoft Visual Basic
  • Microsoft Visual Basic Scripting Edition VBScript
  • Microsoft Visual Basic for Applications VBA
  • Microsoft Visual Studio
  • National Instruments LabVIEW
  • Ruby
• Data base management system software
  • Apache Cassandra
  • Apache Hadoop
  • Apache Hive
  • Apache Pig
  • Apache Solr
  • Elasticsearch
  • MongoDB
  • NoSQL
  • Oracle PL/SQL
  • Relational database management software
  • Teradata Database
• Object or component oriented development software
  • Advanced business application programming ABAP
  • Apache Groovy
  • C#
  • C++
  • Microsoft ActiveX
  • Objective C
  • Oracle Java
  • Perl
  • Python
  • Swift
  • jQuery
• Enterprise resource planning ERP software
  • Enterprise resource planning ERP software
  • Microsoft Dynamics
  • Microsoft Dynamics GP
  • NetSuite ERP
  • Oracle Fusion Applications
  • Oracle Hyperion
  • Oracle JD Edwards EnterpriseOne
  • Oracle PeopleSoft
  • SAP Business Objects
  • SAP software
• Configuration management software
  • Automated installation software
  • Chef
  • Configuration management software
  • Deployment software
  • Patch management software
  • Perforce Helix software
  • Puppet
• Desktop communications software
  • CrossTec NetOp Remote Control
  • ParentSquare
  • Remote control software
  • Skype
  • Stac Software ReachOut
  • Symantec pcAnywhere
• Application server software
  • Docker
  • GitHub
  • Oracle WebLogic Server
  • Red Hat WildFly
  • Spring Boot
• Graphics or photo imaging software
  • Adobe Creative Cloud software
  • Adobe Illustrator
  • Adobe Photoshop
  • SmugMug Flickr
  • Trimble SketchUp Pro
• Enterprise application integration software
  • Atlassian Bamboo
  • Extensible markup language XML
  • IBM InfoSphere DataStage
  • Microsoft SQL Server Integration Services SSIS
  • Oracle Fusion Middleware
• Computer aided design CAD software
  • Autodesk AutoCAD
  • Autodesk Revit
  • Bentley MicroStation
  • Dassault Systemes CATIA
  • Dassault Systemes SolidWorks
• Business intelligence and data analysis software
  • IBM Cognos Impromptu
  • MicroStrategy
  • Oracle Business Intelligence Enterprise Edition
  • Qlik Tech QlikView
  • Tableau
• Project management software
  • Atlassian Confluence
  • Google Classroom
  • Microsoft Project
  • Microsoft Teams
  • Oracle Primavera Enterprise Project Portfolio Management
• Video conferencing software
  • Cisco Webex
  • Google Meet
  • LogMeIn GoToMeeting
  • Zoom
• Cloud-based data access and sharing software
  • Dropbox
  • Google Drive
  • Microsoft SharePoint
  • Slack
• Word processing software
  • 3M Post-it App
  • Google Docs
  • Microsoft OneNote
  • Microsoft Word
• Internet directory services software
  • Active directory software
  • Domain name system DNS
  • Microsoft Active Directory
  • Network directory services software
• Transaction security and virus protection software
  • Encryption software
  • McAfee
  • NortonLifeLock cybersecurity software
  • Virus scanning software
• Backup or archival software
  • Disaster recovery software
  • Microsoft Volume Shadow Copy Service
  • Symantec LiveState
  • Veritas NetBackup
• Program testing software
  • Defect tracking software
  • Hewlett Packard LoadRunner
  • JUnit
  • Personal computer diagnostic software
• Electronic mail software
  • IBM Notes
  • Microsoft Exchange
  • Microsoft Outlook
• Accounting software
  • Fund accounting software
  • Sage 50 Accounting
  • Tax software
• Network monitoring software
  • Dartware InterMapper
  • Nagios
  • Wireshark
• Desktop publishing software
  • Adobe Distiller
  • Adobe InDesign
  • Microsoft Publisher
• Video creation and editing software
  • Apple Final Cut Pro
  • Flipgrid
  • YouTube
• Analytical or scientific software
  • SAS
  • StataCorp Stata
  • The MathWorks MATLAB
• Web page creation and editing software
  • Adobe Dreamweaver
  • Facebook
  • Google Sites
• Geographic information system
  • ESRI ArcGIS software
  • Geographic information system GIS software
• Medical software
  • Epic Systems
  • MEDITECH software
• Filesystem software
  • Desktop partitioning software
  • Symantec Norton Utilities
• Helpdesk or call center software
  • Call center software
  • Help desk software
• Access software
  • Citrix cloud computing software
  • Mac HelpMate
• Object oriented data base management software
  • Hibernate ORM
  • PostgreSQL
• Computer based training software
  • Moodle
  • Schoology
• File versioning software
  • Apache Subversion SVN
  • Git
• Financial analysis software
  • Delphi Technology
  • Oracle E-Business Suite Financials
• Data base reporting software
  • Microsoft SQL Server Reporting Services SSRS
  • SAP Crystal Reports
• Human resources software
  • Human resource management software HRMS
  • Oracle Taleo
• Multi-media educational software
  • Nearpod
  • Seesaw
• Presentation software
  • Microsoft PowerPoint
  • Poll Everywhere
• Cloud-based management software
  • IBM WebSphere
  • Splunk Enterprise
• Information retrieval or search software
  • Information systems integration software
  • LexisNexis
• Spreadsheet software
  • Microsoft Excel
• Metadata management software
  • Quest Erwin Data Modeler
• Content workflow software
  • Atlassian JIRA
• Authentication server software
  • Password management software
• Enterprise system management software
  • IBM Power Systems software
• Expert system software
  • Ansible software
• Network operation system software
  • Remote install server software
• Document management software
  • Adobe Acrobat
• Clustering software
  • VMware
• Communications server software
  • IBM Domino
• Portal server software
  • Apache HTTP Server
• Network security or virtual private network VPN management software
  • Virtual private networking VPN software
• Customer relationship management CRM software
  • Salesforce software
• Network conferencing software
  • LogMeIn GoToWebinar
• Transaction server software
  • Customer information control system CICS
• Office suite software
  • Microsoft Office software
• Graphical user interface development software
  • Salesforce Visualforce
• Instant messaging software
  • Blink
• Administration software
  • Element management software
• Sales and marketing software
  • Marketo Marketing Automation
• Internet protocol IP multimedia subsystem software
  • Voice over internet protocol VoIP system software
• Platform interconnectivity software
  • Migration software
• Cloud-based protection or security software
  • SolarWinds
• Requirements analysis and system architecture software
  • Unified modeling language UML
• Storage networking software
  • Media storage management software
• Industrial control software
  • Supervisory control and data acquisition SCADA software
• Process mapping and design software
  • Microsoft Visio
• License management software
  • License management software
• Internet browser software
  • Internet browser software
• Calendar and scheduling software
  • Calendar and scheduling software

Employment Industries for Computer User Support Specialists

• Computer systems design and related services
  154,900 employed
• Management of companies and enterprises
  34,600 employed
• Elementary and secondary schools; local
  32,600 employed
• Temporary help services
  30,500 employed
• Software publishers
  28,800 employed
• Professional and commercial equipment and supplies merchant wholesalers
  24,500 employed
• Local government, excluding education and hospitals
  22,000 employed
• Computing infrastructure providers, data processing, web hosting, and related services
  21,400 employed
• State government, excluding education and hospitals
  20,000 employed
• Colleges, universities, and professional schools; state
  18,800 employed