Policy 3.8 - Student Complaints and Grievances
Part 1: General Statement of Policy
A student has the right to seek a remedy for a dispute or disagreement through a designated complaint or grievance procedure. The college shall establish procedures, in consultation with student representatives and others, for handling complaints and grievances. These procedures shall not substitute for other grievance procedures specific in board and college policies or procedures, regulations or negotiated agreements. This policy does not apply to academic grade disputes. Grade appeals must be handled under a separate college academic policy.
Part 2: Procedures
The college shall establish procedures to implement this policy which are outlined in Procedure 3.8.1.
History
Date Implemented: March 7, 2002
Date Updated: September 2006
Related Policies/Procedures
Chapter 3: Academics
- 3.1 - Student Rights and Responsibilities - UNDER REVIEW
- 3.3 - Assessment for College Course Placement
- 3.4 - Admissions
- 3.5 - Post-Secondary Enrollment Option
- 3.6 - Student Code of Conduct
- 3.8 - Student Complaints and Grievances
- 3.10 - Academic Program/Department Review
- 3.11 - Add/Drop and Withdrawal
- 3.13 - Fresh Start
- 3.17.1 - Credit Load
- 3.17.2 - Grading System
- 3.17.3 - Deans' List - RESCINDED
- 3.17.4 - Non-attendance
- 3.17.5 - Course Grade Appeals
- 3.18 - Assignment of Student Credits
- 3.21 - Undergraduate Course Credit Transfer
- 3.31 - Advisory Committees
- 3.32 - Faculty Credentialing
- 3.35 - Credit for Prior Learning
- 3.36 - Academic Programs
- 3.38 - Career Information
- 3.39 - Visitors in the Classroom
- 3.41 - Nursing Admissions
- 3.50 - Institutional Review Board
