Business and Technology

Alternative Job Titles for Computer and Information Systems Managers

• Application Development Director
• Computing Services Director
• Data Processing Manager
• Information Systems Director (IS Director)
• Information Systems Manager (IS Manager)
• Information Systems Supervisor (IS Supervisor)
• Information Technology Director (IT Director)
• Information Technology Manager (IT Manager)
• MIS Director (Management Information Systems Director)
• Technical Services Manager

Job Tasks and Activities for Computer and Information Systems Managers

• Advise customers on technical or procedural issues.
• Analyze data to determine project feasibility.
• Analyze data to inform operational decisions or activities.
• Assign and review the work of systems analysts, programmers, and other computer-related workers.
• Conduct employee training programs.
• Confer with organizational members to accomplish work activities.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Control operational budget and expenditures.
• Coordinate operational activities with external stakeholders.
• Determine resource needs.
• Develop and interpret organizational goals, policies, and procedures.
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
• Develop computer or information systems.
• Develop operating strategies, plans, or procedures.
• Develop organizational goals or objectives.
• Develop organizational policies or programs.
• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Direct organizational operations, projects, or services.
• Evaluate data processing proposals to assess project feasibility and requirements.
• Evaluate employee performance.
• Evaluate project designs to determine adequacy or feasibility.
• Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
• Hire personnel.
• Maintain knowledge of current developments in area of expertise.
• Manage backup, security and user help systems.
• Manage operations, research, or logistics projects.
• Manage organizational or project budgets.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Prepare and review operational reports or project progress reports.
• Prepare operational progress or status reports.
• Provide users with technical support for computer problems.
• Purchase materials, equipment, or other resources.
• Purchase necessary equipment.
• Recommend organizational process or policy changes.
• Recruit personnel.
• Recruit, hire, train and supervise staff, or participate in staffing decisions.
• Resolve employee or contractor problems.
• Review and approve all systems charts and programs prior to their implementation.
• Review project plans to plan and coordinate project activity.
• Review technical documents to plan work.
• Stay abreast of advances in technology.

Interests for Computer and Information Systems Managers

• Conventional
  Following procedures and regulations to organize information or data, typically in a business setting.
• Enterprising
  Managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations.
• Investigative
  Studying and researching scientific subjects and human behavior.

Skills for Computer and Information Systems Managers

In order of importance

• Critical Thinking
  Thinking about the pros and cons of different ways to solve a problem.
  Importance: 78/100
• Reading Comprehension
  Reading work-related information.
  Importance: 75/100
• Active Listening
  Listening to others, not interrupting, and asking good questions.
  Importance: 75/100
• Judgment and Decision Making
  Thinking about the pros and cons of different options and picking the best one.
  Importance: 72/100
• Speaking
  Talking to others.
  Importance: 72/100
• Monitoring
  Keeping track of how well people and/or groups are doing in order to make improvements.
  Importance: 72/100
• Complex Problem Solving
  Noticing a problem and figuring out the best way to solve it.
  Importance: 69/100
• Writing
  Writing things for co-workers or customers.
  Importance: 69/100
• Coordination
  Changing what is done based on other people's actions.
  Importance: 69/100
• Systems Evaluation
  Measuring how well a system is working and how to improve it.
  Importance: 66/100
• Management of Personnel Resources
  Selecting and managing the best workers for a job.
  Importance: 66/100
• Social Perceptiveness
  Understanding people's reactions.
  Importance: 66/100
• Systems Analysis
  Figuring out how a system should work and how changes in the future will affect it.
  Importance: 66/100
• Time Management
  Managing your time and the time of other people.
  Importance: 60/100
• Active Learning
  Figuring out how to use new ideas or things.
  Importance: 60/100
• Learning Strategies
  Using the best training or teaching strategies for learning new things.
  Importance: 56/100
• Persuasion
  Talking people into changing their minds or their behavior.
  Importance: 53/100
• Operations Analysis
  Figuring out what a product or service needs to be able to do.
  Importance: 53/100
• Mathematics
  Using math to solve problems.
  Importance: 53/100
• Instructing
  Teaching people how to do something.
  Importance: 53/100
• Negotiation
  Bringing people together to solve differences.
  Importance: 50/100
• Management of Financial Resources
  Making spending decisions and keeping track of what is spent.
  Importance: 50/100
• Operations Monitoring
  Watching gauges, dials, or display screens to make sure a machine is working.
  Importance: 47/100
• Service Orientation
  Looking for ways to help people.
  Importance: 47/100
• Quality Control Analysis
  Testing how well a product or service works.
  Importance: 44/100
• Programming
  Writing computer programs.
  Importance: 44/100
• Management of Material Resources
  Managing equipment and materials.
  Importance: 44/100
• Technology Design
  Making equipment and technology useful for customers.
  Importance: 38/100
• Troubleshooting
  Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
  Importance: 38/100
• Operation and Control
  Using equipment or systems.
  Importance: 25/100
• Equipment Selection
  Deciding what kind of tools and equipment are needed to do a job.
  Importance: 22/100
• Science
  Using scientific rules and strategies to solve problems.
  Importance: 19/100
• Repairing
  Repairing machines or systems using the right tools.
  Importance: 13/100
• Equipment Maintenance
  Planning and doing the basic maintenance on equipment.
  Importance: 10/100

Knowledge for Computer and Information Systems Managers

In order of importance

• Computers and Electronics
  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  Importance: 94/100
• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  Importance: 76/100
• Administration and Management
  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  Importance: 68/100
• Engineering and Technology
  Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  Importance: 63/100
• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  Importance: 62/100
• Personnel and Human Resources
  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  Importance: 61/100
• Mathematics
  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  Importance: 54/100
• Education and Training
  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  Importance: 51/100
• Telecommunications
  Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  Importance: 41/100
• Design
  Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
  Importance: 40/100
• Administrative
  Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  Importance: 37/100
• Geography
  Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
  Importance: 31/100
• Psychology
  Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  Importance: 31/100
• Communications and Media
  Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  Importance: 29/100
• Economics and Accounting
  Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
  Importance: 29/100
• Law and Government
  Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  Importance: 28/100
• Public Safety and Security
  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  Importance: 24/100
• Sales and Marketing
  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  Importance: 23/100
• Sociology and Anthropology
  Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
  Importance: 23/100
• Production and Processing
  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  Importance: 20/100
• Physics
  Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
  Importance: 15/100
• Therapy and Counseling
  Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
  Importance: 11/100
• Fine Arts
  Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
  Importance: 11/100
• Mechanical
  Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  Importance: 10/100
• Foreign Language
  Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
  Importance: 7/100
• Chemistry
  Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
  Importance: 6/100
• Philosophy and Theology
  Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
  Importance: 6/100
• Building and Construction
  Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
  Importance: 6/100
• Transportation
  Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  Importance: 5/100
• Medicine and Dentistry
  Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  Importance: 1/100
• History and Archeology
  Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
  Importance: 1/100

Physical Abilities for Computer and Information Systems Managers

In order of importance

• Oral Expression
  Communicating by speaking.
  Importance: 75/100
• Inductive Reasoning
  Making general rules or coming up with answers from lots of detailed information.
  Importance: 75/100
• Oral Comprehension
  Listening and understanding what people say.
  Importance: 75/100
• Written Comprehension
  Reading and understanding what is written.
  Importance: 75/100
• Problem Sensitivity
  Noticing when problems happen.
  Importance: 75/100
• Deductive Reasoning
  Using rules to solve problems.
  Importance: 75/100
• Information Ordering
  Ordering or arranging things.
  Importance: 69/100
• Written Expression
  Communicating by writing.
  Importance: 69/100
• Near Vision
  Seeing details up close.
  Importance: 69/100
• Speech Clarity
  Speaking clearly.
  Importance: 66/100
• Fluency of Ideas
  Coming up with lots of ideas.
  Importance: 60/100
• Speech Recognition
  Recognizing spoken words.
  Importance: 60/100
• Originality
  Creating new and original ideas.
  Importance: 56/100
• Category Flexibility
  Grouping things in different ways.
  Importance: 56/100
• Number Facility
  Adding, subtracting, multiplying, or dividing.
  Importance: 53/100
• Flexibility of Closure
  Seeing hidden patterns.
  Importance: 50/100
• Visualization
  Imagining how something will look after it is moved around or changed.
  Importance: 50/100
• Mathematical Reasoning
  Choosing the right type of math to solve a problem.
  Importance: 50/100
• Selective Attention
  Paying attention to something without being distracted.
  Importance: 47/100
• Speed of Closure
  Quickly knowing what you are looking at.
  Importance: 44/100
• Far Vision
  Seeing details that are far away.
  Importance: 44/100
• Perceptual Speed
  Quickly comparing groups of letters, numbers, pictures, or other things.
  Importance: 44/100
• Time Sharing
  Doing two or more things at the same time.
  Importance: 41/100
• Memorization
  Remembering words, numbers, pictures, or steps.
  Importance: 41/100
• Visual Color Discrimination
  Noticing the difference between colors, including shades and brightness.
  Importance: 35/100
• Arm-Hand Steadiness
  Keeping your arm or hand steady.
  Importance: 31/100
• Finger Dexterity
  Putting together small parts with your fingers.
  Importance: 28/100
• Manual Dexterity
  Holding or moving items with your hands.
  Importance: 28/100
• Control Precision
  Quickly changing the controls of a machine, car, truck or boat.
  Importance: 25/100
• Auditory Attention
  Paying attention to one sound while there are other distracting sounds.
  Importance: 25/100
• Wrist-Finger Speed
  Making fast, simple, repeated movements of your fingers, hands, and wrists.
  Importance: 25/100
• Depth Perception
  Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
  Importance: 19/100
• Hearing Sensitivity
  Telling the difference between sounds.
  Importance: 19/100
• Trunk Strength
  Using your lower back and stomach.
  Importance: 19/100
• Dynamic Strength
  Exercising for a long time without your muscles getting tired.
  Importance: 13/100
• Multilimb Coordination
  Using your arms and/or legs together while sitting, standing, or lying down.
  Importance: 10/100
• Response Orientation
  Quickly deciding if you should move your hand, foot, or other body part.
  Importance: 6/100
• Rate Control
  Changing when and how fast you move based on how something else is moving.
  Importance: 6/100
• Reaction Time
  Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
  Importance: 6/100
• Spatial Orientation
  Knowing where things are around you.
  Importance: 3/100
• Glare Sensitivity
  Seeing something even if there is a glare or very bright light.
  Importance: 3/100

Tools and Technology used by Computer and Information Systems Managers

• Computer servers
• High end computer servers
• Teleconference equipment
• Network interface cards
• Punches or nail sets or drifts
• Peripheral controller cards
• Integrated services digital network ISDN access devices
• Laser fax machine
• Photocopiers
• Screwdrivers
• Network analyzers
• Mainframe computers
• Network switches
• Computer tool kits
• Inkjet printers
• Laser printers
• Access servers
• Print servers
• Personal computers
• Network routers
• Web platform development software
  • Adobe Flex
  • Apache Tomcat
  • Backbone.js
  • Drupal
  • Dynamic hypertext markup language DHTML
  • Enterprise JavaBeans
  • Extensible hypertext markup language XHTML
  • Hypertext markup language HTML
  • JavaScript
  • LAMP Stack
  • Microsoft Active Server Pages ASP
  • Node.js
  • PHP
  • Progress WebSpeed Workshop
  • Ruby on Rails
  • Spring Framework
• Data base user interface and query software
  • Amazon Web Services AWS software
  • Blackboard software
  • FileMaker Pro
  • Langlais Computer Consultants CalMan
  • Microsoft Access
  • Microsoft SQL Server
  • MySQL
  • Oracle Database
  • Structured query language SQL
• Enterprise resource planning ERP software
  • Infor ERP Baan
  • Management information systems MIS
  • Microsoft Dynamics
  • Microsoft Dynamics AX
  • Microsoft Dynamics GP
  • Microsoft Dynamics NAV
  • NetSuite ERP
  • Oracle E-Business Suite
  • Oracle Fusion Applications
  • Oracle Hyperion
  • Oracle JD Edwards EnterpriseOne
  • Oracle PeopleSoft
  • SAP Business Objects
  • SAP software
• Development environment software
  • Apache Maven
  • C
  • Canu
  • Common business oriented language COBOL
  • Eclipse IDE
  • Integrated development environment IDE software
  • K2 Business Process Automation
  • Microsoft .NET Framework
  • Microsoft Azure software
  • Microsoft Visual Basic
  • Microsoft Visual Basic Scripting Edition VBScript
  • Microsoft Visual Studio
  • Progress OpenEdge ABL
• Data base management system software
  • Alpha Four
  • Apache Cassandra
  • Apache Hadoop
  • Apache Pig
  • Apache Solr
  • MongoDB
  • NoSQL
  • Oracle PL/SQL
  • Progress OpenEdge Fathom Replication software
  • Relational database management software
  • Teradata Database
• Object or component oriented development software
  • Advanced business application programming ABAP
  • Borland Paradox
  • C#
  • C++
  • Embarcadero Delphi
  • Microsoft SQL Server Reporting Services SSRS
  • Objective C
  • Oracle Java
  • Perl
  • Python
  • R
• Operating system software
  • Apple macOS
  • Hewlett Packard HP-UX
  • KornShell
  • Linux
  • Operating system software
  • Oracle Solaris
  • Red Hat Enterprise Linux
  • Shell script
  • UNIX
• Customer relationship management CRM software
  • ACT! Premium
  • Blackbaud The Raiser's Edge
  • Microsoft Business Contact Manager
  • Microsoft Dynamics CRM
  • Oracle Eloqua
  • Oracle Siebel Server Sync
  • Performance Solutions Technology ManagePro
• Application server software
  • Microservices Architecture
  • Microsoft Windows Server
  • Oracle WebLogic Server
  • Progress OpenEdge Application Server
  • Red Hat WildFly
• Enterprise application integration software
  • Extensible markup language XML
  • IBM InfoSphere DataStage
  • Oracle Fusion Middleware
  • Progress Sonic ESB
• Business intelligence and data analysis software
  • IBM Cognos Impromptu
  • MicroStrategy
  • Oracle Business Intelligence Enterprise Edition
  • Qlik Tech QlikView
  • Tableau
• Filesystem software
  • File transfer protocol FTP software
  • Samba
  • Symantec Veritas File System
  • Symantec Veritas Volume Manager
• Electronic mail software
  • Microsoft Exchange
  • Microsoft Outlook
  • Pegasus software
  • QUALCOMM Eudora
• Analytical or scientific software
  • IBM SPSS Statistics
  • SAS
  • StataCorp Stata
  • The MathWorks MATLAB
• Spreadsheet software
  • Apple iWork Numbers
  • Microsoft Excel
• Configuration management software
  • Perforce Helix software
  • Puppet
• Accounting software
  • Billing software
  • Tax software
• Network monitoring software
  • Dartware InterMapper
  • Nagios
• Access software
  • Citrix cloud computing software
  • Mac HelpMate
• Object oriented data base management software
  • Microsoft Visual FoxPro
  • PostgreSQL
• Network connectivity terminal emulation software
  • Telnet programs software
  • Zephyr EXTRA! Terminal Emulation
• Portal server software
  • Apache HTTP Server
  • Oracle iPlanet Web Server
• Video creation and editing software
  • Apple Final Cut Pro
  • Apple iMovie
• Office suite software
  • Corel WordPerfect Office Suite
  • Microsoft Office software
• Cloud-based data access and sharing software
  • Microsoft SharePoint
  • Software as a service SaaS
• Word processing software
  • Apple iWork Pages
  • Microsoft Word
• Network security and virtual private network VPN equipment software
  • Firewall software
  • Virtual private networking VPN software
• Transaction security and virus protection software
  • McAfee
  • NortonLifeLock cybersecurity software
• Internet browser software
  • Microsoft Internet Explorer
  • Netscape Navigator
• Presentation software
  • Apple iWork Keynote
  • Microsoft PowerPoint
• Cloud-based management software
  • IBM WebSphere
  • Splunk Enterprise
• Project management software
  • Microsoft Project
  • Oracle Primavera Systems
• Metadata management software
  • Quest Erwin Data Modeler
• Wireless software
  • Mobile wireless network infrastructure software
• Content workflow software
  • Atlassian JIRA
• Helpdesk or call center software
  • Help desk software
• Enterprise system management software
  • IBM Power Systems software
• Clustering software
  • VMware
• Communications server software
  • IBM Domino
• Desktop publishing software
  • Adobe Distiller
• Network conferencing software
  • Microsoft Office SharePoint Server MOSS
• Transaction server software
  • Customer information control system CICS
• Graphical user interface development software
  • TKSoftware RCM software
• Financial analysis software
  • Oracle E-Business Suite Financials
• Data base reporting software
  • SAP Crystal Reports
• Human resources software
  • Human resource management software HRMS
• LAN software
  • Local area network LAN software
• Backup or archival software
  • Veritas NetBackup
• Platform interconnectivity software
  • IBM iSeries Access
• Cloud-based protection or security software
  • SolarWinds
• Compliance software
  • Pilgrim Quality Solutions SmartSolve
• Web page creation and editing software
  • Microsoft FrontPage
• Data mining software
  • Google Analytics
• Requirements analysis and system architecture software
  • Unified modeling language UML
• Software defined networking/ virtualization software
  • Cisco Systems WAN Manager
• Calendar and scheduling software
  • Microsoft Entourage
• Process mapping and design software
  • Microsoft Visio

Employment Industries for Computer and Information Systems Managers

• Computer systems design and related services
  125,800 employed
• Management of companies and enterprises
  55,800 employed
• Software publishers
  31,100 employed
• Management, scientific, and technical consulting services
  25,700 employed
• Computing infrastructure providers, data processing, web hosting, and related services
  23,800 employed
• Credit intermediation and related activities (5221,3)
  18,000 employed
• Research and development in the physical, engineering, and life sciences
  15,800 employed
• Securities, commodity contracts, and other financial investments and related activities
  13,500 employed
• Local government, excluding education and hospitals
  13,200 employed